A SINGLE PANE of GLASS
A single pane of glass refers to a dashboard or report that presents a single view of multiple data sources.
Many organizations use multiple applications that store data at different levels of aggregation. Additionally, building reports that combine structured and unstructured data sources is difficult because it is not always apparent how to accurately combine data.
A dashboard displaying data from a single pane of glass viewpoint will typically include an easy-to-use graphic interface, a way to quickly access and interpret data, and a way to generate reports based on custom inputs."
Single pane of glass not only refers to data analysis-type use cases, but can also refer to user interfaces. The business communications landscape offers a multitude of tools to help businesses get work done. Some providers that offer unified services can deliver single pane of glass interfaces so that employees have access to all of their communications, collaboration and customer experience tools in one view without having to switch between applications.
Requirements For Single Pane Of Glass
With a single pane of glass style of monitoring, you’ll be able to make better business decisions. However, there are a few requirements for ensuring this data will actually be useful:
The first requirement is monitoring everything and gathering data from every valid source within your organization.
The second is analyzing and interpreting that data to look for trends, and turn all that data into actionable insights.
The third is having a flexible dashboard which allows for data customization and custom visual report generation.
